Support - Frequently Asked Questions
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Why use ZumoDrive?
ZumoDrive uses its patent-pending Hybrid Cloud techonology to deliver unlimited storage on any computer or smartphone. It performs like a local drive, but with unlimited storage.
With ZumoDrive you get access to your entire media collections. You also get access to all of your content even when you are offline. In addition, ZumoDrive provides online backup, sharing and webaccess
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What platforms is ZumoDrive available for?
ZumoDrive is available for Windows XP, Vista, Windows 7, and for OS X Tiger, Leopard, Snow Leopard, Ubuntu (8.04 - 9.10), and Redhat (9 - 12)
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Is ZumoDrive available on mobile platforms?
ZumoDrive is now available as Supersize Me - ZumoDrive for the iPhone in the App Store. ZumoDrive will soon be available for android and other mobile platforms.
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How do I share a file/folder?
Files and folders can be shared directly from the desktop by just right-clicking the file and selecting share. You can then obtain a link or share by just adding email addresses of the people you would like to share with. You can also share from the web.
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What is the difference between getting a link and the 'Shared File(Folder)' option?
It is really quick and easy to share via link. You can easily copy and paste a link in an email or chat window. A 'Shared folder(or file)' allows you to collaborate with others. Once you have a shared folder, multiple people could have the same folder in their ZumoDrive; any modifications to files are automatically propagated. When you select the 'Shared File' option you can restrict access to your recipients. The share emails are automatically sent out from the ZumoDrive service to your recipients.
An additional difference is that you will be able to uniquely track each of your recipients when the file is shared via the 'Shared File' option.
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How can I tell if someone viewed the file/folder?
All your files that are shared via the 'Shared File' option are trackable. You can log onto www.zumodrive.com/home to check all the activities on all your files
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What does it mean to ‘Accept a share to ZumoDrive'?
When a file or folder is shared with you it will only appear on your computer when you accept the share. You can still view it online without accepting it.
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How do I share a photo album?
ZumoDrive will automatically detect your photo albums. You just need to right click the folder, click on share and select get link. You will then get the link to share the photo album.
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